Email Collector is also available via the Cloud.
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Email volume in organisations is growing, typically, by more than 30% annually and has become a critical business, IT and regulatory issue.
eMail Collector
Email has rapidly become the most common form of communication between businesses. More and more, it is critical to maintain a 'true record' of all original email correspondence for operational, customer support and legal reasons. Relying on a local 'pst' or restore of an old backup is simply not enough.
SoftCo eMail Collector captures and securely archives every email that passes through an organisation’s mail server. Authorised personnel can access a wide and powerful range of “search and retrieve” options so that all documents required can be produced within seconds. Full-text indexing allows administrators to search both emails and attachments using a number of different criteria including email body, subject line and recipient.
Email Collector integrates seamlessly with existing mail systems. The compliance component ensures the authenticity of every email, Single Instance Storage removes duplication and full Life Cycle Management allows organisations to set defined retention rules and meet compliance obligations.
Email Collector can be delivered on-premise or via SoftCo Cloud
Key Features:
- Powerful structured and full-text search capabilities
- In-built compression, encryption and replication features
- Single Instance Storage avoids duplication of large emails and increases storage capacity
- Ability to run on any email server that is IMAP or POP3 compatible
- Option to automatically route emails based on business process needs such as customer queries, helpdesk and order fulfilment
- Via SoftCo Cloud & on-premise
Key Benefits:
- Ensures all emails are captured to and from an organisation
- All emails are stored in a secure compliant archive
- Provides a full audit trail
- Ensures true content authenticity
- Retention policies meet compliance obligations and legal discovery
- Improves productivity, reduces time spent searching for emails
- Assists enforcement of HR policies